- Category L: 24-hour standby, 30-minute alarm activation.
- Category P: 72-hour standby, 30-minute alarm activation.
Bespoke Business fire alarm systems & installation
Complete Protection & Peace of Mind
Installing a bespoke fire detection and alarm system ensures peace of mind when you're away from your property, preventing fire damage before it escalates.

Reliable and affordable fire alarm solutions
We design, install, and commission fire alarm systems to meet your specific needs, ensuring full compliance with BS 5839-1 British Standards for fire detection.
If your business requires a fire detection system for insurance purposes, we’ll provide a reliable solution that meets all necessary regulations and safety standards.
For added peace of mind, we can also set up automatic alerts to the fire department, ensuring a fast response in the event of a fire even when you’re not on-site.
Your fire alarm professionals
If you need a new fire alarm system or an upgrade to your current one, you've come to the right place. West Mercia Security provides expert residential and commercial fire alarm installations across the West Midlands and nearby regions.
With over 40 years of experience, we’ve helped businesses and homeowners discover the ideal fire protection solutions. Our fire alarm systems ensure safety and meet necessary compliance standards.
- Insurance-Compliant Systems: We ensure your fire detection system meets all insurance requirements.
- Emergency Alerts: Our alarms can be configured to notify the fire department immediately in case of a fire.
- Expert Advice: Our team provides tailored recommendations based on your specific needs.
Let’s Get Your Business Protected
Start Your Quote Now
Why Choose Us?
Transparent Pricing
All costs are discussed with you beforehand and provided in a formal quote—no hidden fees.
24/7 & Ongoing Support
We offer 24-hour support, ensuring on-site assistance within 8 hours, in accordance with BS5839-1 fire alarm standards.
Peace of mind
Our security experts design, install, and maintain the most efficient fire alarm systems to provide continued peace of mind.
Fire alarm installations
- Wireless & Wired Solutions to suit different property types.
- Monitored Systems linked to an ARC (Alarm Receiving Centre) with keyholder or fire brigade response.
- Takeovers & Upgrades of existing fire alarm systems.
- Scalable Systems that expand as your business grows.
- Integrated Fire & Security Solutions for comprehensive safety.

Call the team on:
01384 396 316
or we'll call you
Types of Fire Alarm Systems We Install
- Conventional Systems – Cost-effective fire detection with zoned coverage for small to medium buildings.
- 2-Wire Systems – Streamlined wiring for quicker installation and reduced costs.
- Addressable Systems – Advanced pinpoint detection with real-time system monitoring.
- Wireless Fire Alarms – Flexible, cable-free fire protection for rapid installation.
- Hybrid Systems (Wired & Wireless) – Combines wired reliability with wireless flexibility.
- Aspirating Smoke Detection (ASD) – Highly sensitive, early warning smoke detection for critical areas.
Fire Alarm Categories
- Manual Call Point Systems
- M: Manual activation only.
- Life Protection Systems
- L1: Full automation & manual detection.
- L2: Like L3, plus protection in high-risk areas (e.g., kitchens, server rooms).
- L3: Covers escape routes and all adjoining rooms.
- L4: Covers escape routes and communal areas.
- L5: Custom-designed system for unique fire risks.
Property Protection Systems
- P1: Full automation in an unoccupied building.
- P1/M: Like P1, plus manual call points.
- P2: Fire detection in designated high-risk areas.
- P2/M: Like P2, plus manual call points.
Fire Alarm Case Study
We upgraded and installed a fire alarm system for HVC supplies, a leading UK manufacturer.
Our client needed a reliable fire alarm system that offered comprehensive protection and seamless control. Their existing setup was unreliable and split into two separate systems, making centralized management difficult.
Additionally, there was a lack of sounders and beacons, leading to concerns that not everyone would evacuate during a fire alarm drill.

Fire Alarm Systems FAQ
A Fire Risk Assessment (FRA) or insurance provider will determine the appropriate system. Provide this information to West Mercia Security, and we will create a tailored quotation for you.
The grade depends on multiple factors such as:
- Building Size & Occupancy
- Fire Risks
- Legal & Insurance Requirements
The number of sounders depends on:
- Building Size & Shape
- Construction Materials
- Presence of Fire Doors or Standard Doors
To comply with BS5839-1, the alarm must reach 65dB in all areas.
Yes, we can install compliant communication devices that send an emergency signal to a central station for rapid fire service response.
No. Most modern systems use:
- Internet (LAN) Connections
- SIM Cards (GPRS) for wireless communication
- Single Path: Uses 1 SIM card or 1 LAN connection.
- Dual Path: Uses 2 SIM cards or 1 SIM 1 LAN for added reliability.
Yes! Our systems integrate with access control systems, automatically releasing doors during an alarm activation to allow safe evacuation.
Most detectors have LED indicators that illuminate when triggered. If your alarm activates, check which detector’s LED is on, silence the alarm, and contact a professional.
Absolutely! We offer wired, wireless, and hybrid fire alarm solutions tailored for older structures.
To comply with BS5839-1, fire alarms should be serviced twice a year (minimum). High-risk businesses may require servicing every three months.
Yes! A competent person should conduct a weekly fire alarm test and record the results in a logbook. This ensures your system remains functional and your evacuation plan is effective.




Let's get your business protected!
Book an appointment with us today at no charge -- we might even save you money.
- We pride ourselves on exceeding your expectations with straight-talking advice, an installation you can trust, and excellent customer service.
- Don't take our word for it, though, as we have hundreds of reviews on Facebook, TrustPilot, and Google.
- We’re also an SSAIB-approved installer, so you can be sure your installation is to the highest standard. Plus, we’re experienced – with over 40 years in the industry.
Call the team on 01384 396316 or email us to get started.
Reviews

Satisfied Once Again
I have used this company for the best part of 25 years and have always valued their advice, reliability and service.
Once again they have been prompt and done everything they promised and when they said they were going to do it. A rare commodity today!!
M Knowles

A proper service
West Mercia Security are always, polite, on time and very very helpful. Everything is not an issue, and all work and maintenance is conducted very professionally, speedily, and cleanly.
If you are looking for a new or replacement service, please get in touch with them, I doubt you will be disappointed.
R Brooker