Privacy Policy
We take your privacy seriously and will only use your personal information to administer your account provide you with our services that you have requested from us.
This Privacy Policy sets out when and why we collect personal information, how we use it and how we retain this securely.
Our Privacy Policy is subject to change from time to time, so it is important that you check this page to ensure that you are happy with any changes.
What information do we collect from you?
We may collect and use the following kinds of personal information:
- Information about your use of the website
- Information that you provide when registering with the website
- Any further information that you provide to us
How we use the information that we collect
We may use the information to carry out the following:
- Personalise the website for you
- Enable your access to and use of our online services
- Send you marketing communications
- Send you notifications and updates relating to any of our services you are using
We may retain information already held to satisfy any legal obligations, prevention of fraud / criminal activities / abuse or for reasons where we believe that we have a legitimate reason to do so.
Retention of your information
We only keep information for as long as is necessary for the purpose for which it was collected.
The legal bases we rely on
Consent - Where we collect and process your data with your consent. For example, when you specifically request to receive information or communications. You may withdraw your consent at any time by sending an email to [email protected].
Legitimate Interest - We may also collect and use your data to pursue our legitimate interests in ways – such as customer service, marketing and communication - which might reasonably be expected as part of running our business. Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you, you may exercise your right to object by sending an email to [email protected].
How we protect your information
We will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal information. Information is stored on secure servers.
Controlling your personal information
You have the right to request:
- Access to the personal data we hold about you.
- The correction of your personal data when incorrect, out of date or incomplete.
- That we stop using your personal data for direct marketing (either through specific channels, or all channels).
- That we stop any consent-based processing of your personal data after you withdraw that consent.
- That we erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information.
You can contact us to request to exercise these rights at any time by emailing [email protected].
How we use Cookies
We want our services to be easy, useful and reliable. For services delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These small files are known as cookies. They cannot be used to identify you personally.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
